Why are the Sharks moving from Comcast SportsNet Bay Area (CSNBA) to Comcast SportsNet California (CSNCA)?
Sharks fans have enjoyed a long-term relationship with Comcast SportsNet since the 1991-92 season, and this season Sharks fans benefit because there are no NBA schedule conflicts on CSNCA in the team’s core fan area, the San Francisco-Oakland-San Jose region.* On CSNBA, when there were conflicts with the Warriors, the Sharks were often bumped to the overflow CSNBA+ channel, which has a separate channel position and is not available in HD. Cable customers in the team’s main fan base will be able to receive all Sharks games on CSNCA’s primary channel and will not experience any NBA conflicts because the Sharks share the channel with the Kings, who are not the home team there.
In Sacramento, where the Sharks and Kings share the primary CSNCA channel, ten Sharks games will air on CSNCA+, but every Sharks game will be televised. An additional 19 will begin on CSNCA+ and switch to CSNCA immediately when the Kings game ends.
Fans also benefit this season because CSNCA is debuting several major viewer improvements, including increasing the number of HD games by 16% (at least 50 this season), and increasing the number of pregame and postgame analysis shows by 54%. This added content accompanies a full schedule of Sharks action on CSNCA, with 75 regular-season games.
*Due the technical limitations of DirecTV, Dish Network, and AT&T, customers of these companies need to tune to CSNCA+ to see the Sharks when there is a conflicting Kings game.
I understand that some viewers who watched the Sharks on CSNBA can’t get CSNCA. What’s going on?
Comcast SportsNet is making improvements and investments in CSNCA and CSNBA to dramatically increase the amount of local sports content for all Northern California sports fans. We moved the Sharks and A’s because there were too many teams and too many games for one network to cover, and we have balanced the teams on each network, increased game counts, and introduced the region’s only comprehensive sports news and analysis shows. Corresponding with the added content on CSNCA, we have significantly increased CSNCA’s distribution during the past year, and CSNCA’s distribution is now comparable to CSNBA in the Sharks’ major markets. However, at this time, there are some program providers who do not carry CSNCA.
My TV provider does not carry CSNCA. What can I do about it?
Our top priority is to complete the distribution of CSNCA because we want every fan to enjoy the content we have added, and we have already increased CSNCA’s distribution by approximately one million homes and the distribution process is substantially complete. CSNCA is available to every television provider on fair and equitable terms comparable or better to those accepted by eight other TV providers, including Comcast. However, Charter Communications and a few small cable companies do not carry CSNCA. We are in ongoing negotiations with these providers to add CSNCA, and viewers that are impacted are encouraged to contact their providers directly to let them know they want to see CSNCA’s Sharks coverage added to their lineup. CNSCA is available on DirecTV and DISH, so impacted customers may be able to change their television provider in order to get the content they want to see.
What channel number is Comcast SportsNet California, Comcast Bay Area, and Comcast SportsNet Plus?
For a full listing of channel location by provider, please visit www.csncalifornia.com
*Please check with your provider to confirm CSNCA carriage in your area
I’m a Comcast Cable customer with Standard Cable. Will upgrading to Digital Starter cost me more money?*
NO. There is no additional fee for upgrading from Comcast’s Standard package to Digital Starter*.
*There are a few areas where there is a price difference between Expanded Basic and Digital Starter. To address this price difference, Comcast has implemented promotional offers for customers to upgrade to Digital Starter. Please contact 1-800-COMCAST for more details.
What’s the difference between Comcast Standard Cable and Digital Starter?
In addition to higher quality in picture and sound with Digital Starter, your new Digital receiver will give you access to Comcast’s interactive program guide, parental controls, On Demand, additional Digital channels, commercial-free digital music channels, and of course, the San Jose Sharks on Comcast SportsNet California. You can also receive up two Digital Adapters for any additional TV’s at no additional charge.
I have Comcast Cable, but no box. Will I be able to receive the games?
You must have a Comcast Digital Cable receiver box to receive channel 89. You can get your digital box for FREE* by stopping by your local Comcast store. Or if you prefer, you can request the box be mailed to your home or you can schedule a technician to come to your home for a minimal installment fee. Call 1-800-COMCAST for details.
I have more than one TV in my home. Do I need a digital receiver for those TV’s as well?
Yes, you need Digital equipment on additional TV’s in your home to view the A’s on channel 89. Once you upgrade to Digital Starter, you are entitled to up to two Digital Adaptors at no additional cost, including two additional remotes. Call 1-800-COMCAST, or stop by your local Comcast Cable store.
What if I have more than 3 TV’s?
In additional to your Digital Receiver, you can receive up two Digital Adaptors for FREE. If you want additional adaptors for a fourth TV or more, you can get additional digital adaptors each for just $1.99 per month. Call 1-800-COMCAST, or stop by your local Comcast Cable store.
Comcast is not my service provider. How can I get Sharks games?
Go to CSNCalifornia.com for a complete listing of providers and locations where Comcast SportsNet California is shown.
I live in Sacramento. When a Kings game is on, what channel number can I find the Sharks?
When there is a conflicting Kings game airing on Comcast SportsNet California’s main channel, Sharks games will be available in the Sacramento region on Comcast SportsNet Plus.
I live in the Bay Area, and am a DirecTV, Dish Network, or AT&T U-verse customer. When a Kings game is on, what channel number can I find the Sharks?
When there is a conflicting Kings game airing on Comcast SportsNet California’s main channel, Sharks games will be available to all DirecTV, Dish Network, and AT&T U-verse customers on Comcast SportsNet Plus.