CITRIX SUITE OWNER FAQ
Can Citrix Suite Holders bring their own food and beverages into the suite?
No. Aramark is the exclusive Food and Beverage provider for the Citrix Suites. All F & B arrangements must be coordinated with the suites catering office at 408-999-5999 - suitescatering@hppavilion.com.
Where do Citrix Suite Holders park?
With appropriate Citrix Suite Holder parking pass, spaces will be available in either Lots A, B, C or D.
Do Citrix Suite Holders have a private entrance?
Yes. Left side of North or South entrance.
How does someone contact a Suite Hospitality Manager during an event?
Either call 408-999-5900 or go the Citrix Suite Concierge desk located on the Concourse.
When are the Citrix Suite tickets mailed out?
Citrix Suite tickets for upcoming events are shipped out at least two weeks before the event date. Sharks season tickets are distributed at the annual Suite Administrators Luncheon in early September. Sharks Playoff tickets are shipped out approximately two weeks before the first playoff game.
How do I order tickets for upcoming events?
As a Citrix Suite Holder, you have the benefit of ordering tickets before the on-sale date (subject to the promoter). You may call, e-mail or fax your order in to Suite Hospitality by the date indicated on the Citrix Suite Holder Memorandum.
Box Office Information
Normal Box Office hours: 9:30 a.m. - 6 p.m.
Will Call hours: two hours before the doors open (must have photo ID)
Can Citrix Suite Holders bring their own food and beverages into the suite?
No. Aramark is the exclusive Food and Beverage provider for the Citrix Suites. All F & B arrangements must be coordinated with the suites catering office at 408-999-5999 - suitescatering@hppavilion.com.
Where do Citrix Suite Holders park?
With appropriate Citrix Suite Holder parking pass, spaces will be available in either Lots A, B, C or D.
Do Citrix Suite Holders have a private entrance?
Yes. Left side of North or South entrance.
How does someone contact a Suite Hospitality Manager during an event?
Either call 408-999-5900 or go the Citrix Suite Concierge desk located on the Concourse.
When are the Citrix Suite tickets mailed out?
Citrix Suite tickets for upcoming events are shipped out at least two weeks before the event date. Sharks season tickets are distributed at the annual Suite Administrators Luncheon in early September. Sharks Playoff tickets are shipped out approximately two weeks before the first playoff game.
How do I order tickets for upcoming events?
As a Citrix Suite Holder, you have the benefit of ordering tickets before the on-sale date (subject to the promoter). You may call, e-mail or fax your order in to Suite Hospitality by the date indicated on the Citrix Suite Holder Memorandum.
Box Office Information
Normal Box Office hours: 9:30 a.m. - 6 p.m.
Will Call hours: two hours before the doors open (must have photo ID)
sjsharks.com is the official Web site of the San Jose Sharks. The San Jose Sharks and sjsharks.com are trademarks of the San Jose Sharks Hockey Club. NHL, the NHL Shield, the word mark and image of the Stanley Cup and NHL Conference logos are registered trademarks of the National Hockey League. All NHL logos and marks and NHL team logos and marks as well as all other proprietary materials depicted herein are the property of the NHL and the respective NHL teams and may not be reproduced without the prior written consent of NHL Enterprises, L.P. Copyright © 1999-2013 San Jose Sharks Hockey Club and the National Hockey League. All Rights Reserved.